After Sales

Safe Manufacturers UK

The SMP Security after sales service is a fundamental part of our comprehensive service offering. 

All  SMP safes are supplied with a five year warranty for body and bolt work (excludes misuse) and a one year product warranty for replacement keys and locks (excludes misuse). 

We will always aim to solve any issues our customers may have from key replacements to electronic lock problems, safe upgrades or  safe relocation, all at a pre-determined rates, so you won't incur any excessive additional charges.

Master Locksmiths

Our nationwide network of master locksmiths and safe engineers enables us to undertake all types of service work; from routine safe servicing to more complex issues such as opening locked safes through non destructive methods.

The ability of our master locksmiths to gain entry to locked safes via non destructive methods has brought SMP Security to the forefront of the service industry. 

We have the skills and equipment to manipulate or pick most old or modern safe locks, where the original keys or digital door codes may have been lost. Wherever possible we aim to gain access to your safe without compromising the security or insurance of your equipment.

We operate a first visit fix policy, with no drilling, no mess and no repairs.

24 Hour Helpline

We provide a 24 hour helpline, for convenient over the phone assistance. We can arrange for an engineer to be with you within 4 hours from the time your call is logged. 

Call the SMP Security team today 01952 585 673. We're here to help.