Safe modernisation for high street banks

Published on Wed, Jan 16, 2019 10:06 AM

A high street banking company approached our teams after the supply and installation of 700 time delay locks over their estate to inquire into other cash protection options. Where a time delay lock is fitted, the branch has a secondary safe which works on one key lock. This safe is used to temporarily store cash before collection or after cash delivery, whilst the branch must wait for the 10 minute delay period to run. However, due to this, it means there is a short period of time that the cash can be deemed vulnerable, and highly susceptible to cash. We had to come up with a solution for this problem.

Our resolution

Our team worked closely with the banking branch attending meetings, site surveys and taking on board feedback from the branches, along with previous individual branch surveys that had been carried out. Following this we were able to design and manufacture a brand new safe, named the Citadel. This safe was specially designed to remove any time period of vulnerability to cash, along with maintaining the time delay feature.

The Citadel safe is made up of 3 sections. The top section is a safe with a key lock on its door, with 4 separate cupboards inside that work using another key. Each of these cupboards is key retaining, meaning only one cupboard can be opened at one time and must be locked before another can be opened. These can be used as temporary cash storage when the branch is awaiting a cash collection. The middle section is a drop drawer that opens horizontally so that cash bags from a cash delivery can be put in. When the drawer is then closed these cash bags then drop through to the bottom section. The bottom section is a safe with a time delay lock & key lock fitted.

The time delay lock requires the same entry of the code on two occasions, with a 10 minute delay in between each entry. Therefore, no one can gain access to the bottom safe until the 10 minute delay has passed. Our team also fitted bright yellow signage on the outside of the branch and on the safe to inform people that time delay systems had been fitted onto the safes inside. This helps to discourage any potential threats to the security and the cash inside the branch.

These safes were trialled in a number of branches across the North West and due to positive feedback received a rollback programme began in September 2009. Further programmes have since followed and to date we have now supplied and installed 400 Citadel drop safes for this client.

This has led to a number of other high street banking groups requesting a similar product and we have re-designed and adapted the product to suit over 4 other clients along with a convenience store and the UK’s largest chain of fast food restaurants.