Back to all services

Services

Nationwide Service & Maintenance

SMP Security has the expertise, equipment, and engineers to service and repair any type of safe. It doesn’t even need to have been manufactured by SMP Security.

Our dedicated safe engineers can carry out any service requirements and repairs on all brands of safes.

Safe Repairs

We offer a fully reactive, 24/7 safe repairs and maintenance service, regardless of where you are located in the UK! Day or night, if you’re experiencing issues with your safe you can call us on 01952 585 673.

Safe Identification

If you’re unsure about the size or brand of your safe then please don’t hesitate to get in touch – we also offer a safe identification service.

Master Locksmiths

Our locksmiths and safe engineers undergo DBS checks and are full members of the Master Locksmith Association (MLA). Both SMP and its engineers are all fully qualified with the following accreditations:

  • ISO 9001
  • ISO 14001
  • OHSAS 18001
  • CHAS
  • Construction Line and Safe Contractor Accredited
  • Members of Eurosafe & BSIA

Services

24/7 Helpdesk

Our helpdesk is available 24/7 to give advice and log service calls. We have a bespoke workflow system which has been designed specifically around our customers’ requirements. The system allows real-time updates from the engineers on site enabling us to keep our clients up to date at all times. The system also allows us to track engineers and stock to ensure attendance from the closest engineer who has the correct equipment to carry out the works.

Get in Touch

Make an enquiry

PLEASE NOTE: Emails are monitored during normal office hours only. If you require urgent
attendance of a locksmith or safe engineer please call our help desk on 01952 585673.