SMP News

Safe Service & Maintenance

24th June 2022

Safe Service & Maintenance

Are you in possession of a safe and it’s looking as if it needs a service or even full maintenance assistance?

Well looking no further as we have got you covered!

Here at SMP, we have an expert team backed with top-of-the-range equipment and experience to guarantee you that we are able to service and repair any type of safe.

The safe doesn’t even need to be manufactured by SMP Security! Our dedicated team of engineers can carry out any service requirements and repairs on all brands and safe types.

Benefits of a safe service

Safes are practically a machine and having your safe serviced by one of our trustworthy engineers means that you’re getting the best product possible out of our safes. The service that we provide means your safe will be a well-oiled machine and that there will be very little chance of it becoming worn down hence stop working and your valuables being trapped inside. The service will also mean that your safe will maintain looking the best and therefore keeping you a satisfied customer.

24/7 Helpdesk

Our helpdesk is available 24/7 to advise our customers and log service calls. We have a bespoke workflow system which is specifically designed to benefit our customers to help fit their requirements. The system allows real-time updates from the engineers on site enabling us to keep our clients up to date at all times. The system also allows us to track engineers and stock to ensure attendance from the closest engineer who has the correct equipment to carry out the works.


Safe Repairs

Here at SMP, we offer a 24/7 safe repairs and maintenance service, regardless of where you are in the UK. If. We’re at your beck and call, day or night meaning you can always rely on us!


Master Locksmiths

Our locksmiths and safe engineers undergo DBS checks and are full members of the Master Locksmith Association (MLA). Both SMP and its engineers are all fully qualified with the following accreditations:

  • ISO 9001
  • ISO 14001
  • OHSAS 18001
  • CHAS
  • Construction Line and Safe Contractor Accredited
  • Members of BSVAT


By choosing SMP you’ll be sure that you’re in safe hands. You’ll also be reassured that the work provided will be of the highest quality leaving you satisfied and giving you peace of mind.


If you’d like any further information on our safe & maintenance service or you’d like to get in contact with our help test contact us today either via phone or our website! 

📞-01952 585673 


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PLEASE NOTE: Emails are monitored during normal office hours only. If you require urgent
attendance of a locksmith or safe engineer please call our help desk on 01952 585673.